W. Atlee Burpee & Co. is the leading retail/mail order distributor of seed and gardening supplies to the American home gardener. We have an immediate opening for a Manager, Infrastructure and Services. Primary responsibilities include but not limited to: Monitor, maintain and troubleshoot all infrastructure technology LAN and WAN including server architecture, storage requirements, VMware, 3rd party service level monitoring, network, firewall and application security.
Manage telecommunication systems, servers, including e-mail, print and backup servers and their associated operating systems and software.
Recommend, schedule, and perform network improvements, system backups and recovery, upgrades, and repairs.
Review and make recommendations on existing platforms for continuous improvement, enhance and resolve performance issues associated with software and system architecture.
Ensures architecture is secure and in compliance with all industry controls.
Identify and validate business value of new and emerging trends and technologies to support the overall enterprise business architecture.
Provide technical expertise and troubleshooting for issues that disrupt critical business process and provides analysis on required remediation that addresses root cause.
Creates and maintains documentation, architectural diagrams, system standards and SOPs for existing and new systems.
Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
Manage installation, upgrades, configuration, maintenance, and troubleshooting of all network hardware and Server equipment, including VMware, routers, switches, hubs, Email, print servers and UPSs.
All other duties as assigned.
Experience in IT infrastructure support, including data center, VMware, servers, SAN, email applications and networks.
Experience with LAN/WAN architecture integration
Cisco Certified Network Professional a plus
Strong understanding of industry practices and procedures as it applies to technical support
Hands-on software troubleshooting experience.
Experience working both independently and in a team-oriented, collaborative environment is essential.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Proven analytical and problem-solving abilities.
Associate’s Degree in Computer Science or equivalent working experience.
3+ years’ experience working with an IT environment supporting Network and server infrastructure.
If you meet the requirements and qualifications, please email your cover letter with salary requirements, and resume to email@example.com - Subject line “Technician-–Job Code 2016-13” or log onto our website at www.burpee.com and click on “employment link”. COVER LETTERS/RESUMES WITHOUT REQUESTED INFORMATION WILL BE CONSIDERED LAST.NO PHONE CALLS PLEASE. Un-qualified candidates need not apply. Equal Opportunity Employer.