Seasonal Customer Service Representatives

W. Atlee Burpee Company is the leading retail/mail order distributor of seed and gardening supplies to the American home gardener.  We have openings for Seasonal Customer Service Representatives in our Warminster, PA headquartersPrimary responsibilities may include but not lW. Atlee Burpee Company is the leading retail/mail order distributor of seed and gardening supplies to the American home gardener.  We have openings for Seasonal Customer Service Representatives in our Warminster, PA headquartersPrimary responsibilities may include but not limited to: handling customer inquiries and orders in a professional and efficient manner. 

Key Responsibilities:

  • Handles Customer Service phone calls, responds to customer email inquiries & performs live Chat Assistance
  • Troubleshoots & researches customer order problems
  • Data entry of phone, mail & web orders
  • Processes order returns & replacements
  • Filing & various special projects as needed
  • Perform all other duties as assigned.

Qualifications:

  • Previous Call Center, Customer Service or Retail Experience
  • Excellent Verbal & Written Communication skills
  • Strong Attention to Detail & Organizational skills
  • Proficiency in Microsoft Office, Data Entry & Web Browsing
  • Gardening Experience a Plus (not a requirement)

Hours of Operation:

  • Mon- Fri 9am-9pm, Sat 9am-5pm (January- June)
  • Saturday and Sunday hours also available

For immediate consideration for this position, qualified applicants should forward your resume and cover letter, including salary requirement, to HR@burpee.com.  Please include Job Code 2018-18 Seasonal Customer Service Rep. in the subject line. 

NO PHONE CALLS PLEASE.

Equal Opportunity Employer.

postingDate

2018-02-26