Seasonal Customer Service Representatives
W. Atlee Burpee & Co. is the leading retail/mail order distributor of seed and gardening supplies to the American home gardener. We have immediate openings for Seasonal Customer Service Representatives. Primary responsibilities include but not limited to: handle customer inquiries & orders in a professional and efficient manner.
Hours of Operation:Mon- Fri 8am-9pm, Sat 9am-6pm, Sun 10-5pm (January- June)
Full Time Hours: 40 hrs per week with rotating day, evening & weekend shifts
- Handles Customer Service phone calls, responds to customer email inquiries & performs live Chat Assistance
- Troubleshoots & researches customer order problems
- Data entry of phone, mail & web orders
- Processes order returns & replacements
- All other duties as assigned.
- Previous Call Center, Customer Service or Retail Experience
- Excellent Verbal & Written Communication skills
- Strong Attention to Detail & Organizational skills
- Proficiency in Microsoft Office, Data Entry & Web Browsing
- Gardening Experience a Plus (not a requirement)
If you meet the requirements and qualifications, please email your cover letter with salary requirements, and resume to email@example.com - Subject line “Seasonal Customer Service Representative – Job Code 2013-1” or log onto our website at www.burpee.com and click on “employment link”. COVER LETTERS/RESUMES WITHOUT REQUESTED INFORMATION WILL BE CONSIDERED LAST. NO PHONE CALLS PLEASE. Un-qualified candidates need not apply. Equal Opportunity Employer.