W. Atlee Burpee & Co. is the leading retail/mail order distributor of seed and gardening supplies to the American home gardener. We have an immediate opening for a full time Receptionist. This position manages the front desk operations and switchboard area.
- Provides professional and efficient support to all incoming switchboard phone calls.
- Greets all front desk visitors and provides direction and support as needed.
- Manages front desk operations to ensure all phone calls are answered & visitors are greeted.
- Takes messages for Executive Team members as needed.
- Reviews and distributes incoming company mail to various departments.
- Basic understanding of all Customer Service department processes and procedures.
- Backup to Customer Service department as needed.
- Handles order entry during busy season
- Manages customer deletion program
- Special projects as assigned by the Customer Service Management Team & Executive Team
- 2+ years of Switchboard and Front Desk Experience
- Professional and upbeat phone manner
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office, Data Entry and Web Browsing
- Gardening experience a plus (not a requirement)
If you meet the requirements and qualifications, please email your cover letter with salary requirements, and resume to firstname.lastname@example.org - Subject line “Receptionist – Job Code 2014-12” or log onto our website at www.burpee.com and click on “employment link”. COVER LETTERS/RESUMES WITHOUT REQUESTED INFORMATION WILL BE CONSIDERED LAST. NO PHONE CALLS PLEASE. Un-qualified candidates need not apply.
Equal Opportunity Employer.