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Customer Service Representative

W. Atlee Burpee & Co. the leading supplier to the American home gardener has an immediate opening for a Customer Service Representative. This position ensures that all of the company’s orders, credits for returns and customer inquiries are process in an accurate, efficient and timely manner.

 

Key Responsibilities

  • Assist with the processing of Direct Marketing wholesale customer orders, credits and responding to customer inquiries.
  • Responsible for functions as assigned for the Direct Marketing and Wholesale business (Phone/ Order Entry and/ or Customer service)
  • Assist with answering Direct Marketing customer service e-mails.
  • Assist with filing the company’s orders and credits as required.
  • All other duties as assigned.

 

Qualifications:

  • At least 1-3 years of customer service experience.
  • Computer based customer service background.
  • Call center experience a plus.

 

Job Details:

  • Seasonal position from December to May.
  • Call center working environment

 

Starting salary is $9.00 per hour. Positions available for 1st & 2nd shifts. If you meet the qualifications, please email your resume to hr@burpee.com or apply in person @ 300 Park Avenue Warminster, PA 18974 - Subject line “Packaging-JOB CODE EC24” NO PHONE CALLS PLEASE. EOE

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