General Inquiries

Our customer service team is available via phone:                                             

Mon-Friday 9am-5pm ET

Saturday 9am-5pm

Sunday 10am-5pm

If you are inquiring about the status of your order, please include your order confirmation number and/or the address you used to place the order so we can better serve you.


Catalog Requests
Click here to request a copy of the current Burpee Catalog.
Click here to Download Printable Order Form


Plant Shipping Information:
We ship your Burpee plants to arrive at just the right time for planting in your area.  Click here for more information.


Seed Usage:
By purchasing any seed or plant from W. Atlee Burpee & Co. the customer agrees to use the products solely for home garden use, and agrees not to distribute or sell the seed or plants for any other purpose.